Electronic Government: Concepts, Methodologies, Tools, and Applications: Concepts, Methodologies, Tools, and Applications

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Anttiroiko, Ari-Veikko
IGI Global, Mar 31, 2008 - Computers - 4780 pages
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Electronic Government: Concepts, Methodologies, Tools, and Applications meets the pressing need for quality research in the area of electronic access to government services with an authoritative collection of 305 chapters in six volumes. These landmark studies from over 500 leading electronic government researchers worldwide enable libraries in academic, government, and other settings to provide a unified collection on such pressing topics as digital government, electronic justice, government-to-government, information policy, and cyber infrastructure research and methodologies.

Electronic Government: Concepts, Methodologies, Tools, and Applications provides practitioners and academicians alike with the defining body of research on e government and its implications within the global context.

 

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Contents

Trust and Security in Ambient Intelligence A Research Agenda for Europe
2045
Adopting and Implementing Telehealth in Canada
2055
African Regional Case of EGovernment
2065
American EGovernment Service Sectors and Applications
2078
Bridging B2B ECommerce Gaps for Taiwanese SMEs Issues of Government Support and Policies
2085
Challenges in Implementation of EProcurement in the Indian Government
2106
The Dubai EGovernment Project
2122
eASEAN and Regional Integration in South East Asia
2131

Ecology of EGovernance
89
General Requirements for Digital Government
98
Digital Government in Remote Locations
111
Digital Government in the USA
121
Ethics of Digital Government
130
EGovernment Democratic Governance and Integrative Prospects for Developing Countries The Case for a Globally Federated Architecture
136
EGovernment Act of 2002 in the United States
154
EGovernment and Political Communication in the North American Context
162
EGovernment in the United Kingdom
172
EGovernment Issues in Switzerland
179
Electronic Government at the American Grassroots
185
EMexico Collaborative Structures in Mexican Public Administration
200
Business Process Redesign in Implementing EGovernment in Ireland
217
Introducing Mobile Government
227
The State of Mobile Government in Turkey Overview Policy Issues and Future Prospects
236
Usability Driven Open Platform for Mobile Government USEMEGove
249
Corruption Transparency and EGovernment
271
Cyber Attacks
283
Different Types of Information Warefare
291
Current Approaches to Federal EGovernment in the United States
298
A Community Facilitation Model for EGovernment A Case Study in Monitoring Water Quality
306
The Application of SingleSource Publishing to EGovernment
318
Applications of ECommerce in Government
331
Applications of Geographical Information System in EGovernment
340
An Evaluation of Digital Deliberative Democracy in Local Government
349
Benchmarking Electronic Democracy
362
Benchmarking Local EGovernment
371
Citizens Deliberation on the Internet An Exploratory Study
379
The Civic within the Democratic Project in the Digital Era
394
Assisting Users Seeking Medical Information through Government Portals
404
Continuity of Operations Planning and EGovernment
414
Natural Resource Information Management at State Government Level
422
Electronic Signature The Core Legislation Category in Digital Economy
435
Virtual Government in Singapore
468
Foundation for CitizenOriented EGovernance Models
477
Teledemocracy
489
Development and Design Methodologies
496
EGovernment Development and Implementation
497
Digital Government Development
508
Development Stages of Digital Government
517
Developing a Global CRM Strategy
529
Design of Government Information for Access by Wireless Mobile Technology
543
Its the Mobility Stupid Designing Mobile Government
550
A Formalized Design Method for Building EGovernment Architectures
569
A Heuristic Model to Implement GovernmenttoGovernment Projects
592
Accessible EGovernment through Universal Design
608
Accessing Public Sector Environmental Data and Information Development and Demonstration of a National Portal
613
Deconstructing the South African Governments ICT for Development Discourse
622
EDevelopment in Bangladesh
632
mCity User Focused Development of Mobile Services Within the City of Stockholm
642
The Development of Urban EGovernment in China
655
Digital Governance and Democratization in the Arab World
676
Digital International Governance
688
If You Build a Political Web Site Will They Come?
697
The EGovernment Development IT Strategies and Portals of the Hong Kong SAR Government
715
User Involvement in EGovernment Development Projects
734
An Opportunity for EDemocracy in Rebuilding Lower Manhattan
751
A Case Study of Public Servants Engaged in EConsultation in Australia
759
A Simonian Approach to EBusiness Research A Study in Netchising
773
A Strategic Framework for a G2G EGovernment Excellence Center
797
ArchitectureDriven Service Discovery for Service Centric Systems
811
A Conceptual Framework for Considering the Value of EGovernment
843
EGovernment Development in the Caribbean
853
B2B ECommerce Infrastructure Success Factors for Small Companies in Developing Economies
861
EBusiness Adoption in SMEs Some Preliminary Findings from Electronic Components Industry
879
EGovernment Business Models for Public Service Networks
898
EGovernment in Transition Economies
917
Service Portfolio Measurement Evaluating Financial Performance of ServiceOriented Business Processes
926
The Impact of Mergers Acquisitions on IT Governance Structures A Case Study
958
Configurable Reference Process Models for Public Administration
982
EGovernment Construction and Chinas Administrative Litigation Act
988
Incident Preparedness and Response Developing a Security Policy
993
Drop the e Marketing EGovernment to a Skeptical Public and WebWeary Decision Makers
1015
EGovernment at Supranational Level in the European Union
1047
EGovernment in Shanghai
1056
EService Provision by New Zealand Local Government
1064
Evaluating Open Source in Government Methodological Considerations in Strategizing the Use of Open Source in the Public Sector
1074
Identifying Effective Funding Models for EGovernment
1108
Interactive EGovernment Evaluating the Web Site of the UK Inland Revenue
1139
ICT Considerations for a Municipality in South Africa
1158
Open Source in Government
1171
Outsourcing DecisionMaking A Review of Strategic Frameworks and Proposal of a MultiPerspective Approach
1177
The Role of EGovernment in Rebuilding BosniaHerzegovina
1206
Soft Success Factors for MGovernment
1213
Tools and Technologies
1233
Electronic Voting Machine
1234
Electronic Voting as the Key to Ballot Reform
1240
EVoting in the United States
1247
A Protocol for Anonymous and Accurate EPolling
1255
Anonymous Code Lists for Secure Electronic Voting Over Insecure Mobile Channels
1270
Biometric Identities and EGovernment Services
1285
Radio Frequency Identification Technology in Digital Government
1294
The Advancement of Positioning Technologies in Defense Intelligence
1305
Data Mining and Homeland Security
1323
Distributed Intrusion Detection Systems A Computational Intelligence Approach
1332
EEnforcement in Digital Government
1354
EGovernment and Denial of Service Attacks
1364
EGovernment and the Risk Society
1379
Indentification in EGovernment
1387
Maintaining Information Security in EGovernment Through Steganology
1393
Privacy Rights Management Implementation Scenarios
1400
Secure Multiparty Multicandidate Electronic Elections
1413
Securing an Electronic Legislature Using Threshold Signatures
1427
A Comprehensive Framework Towards Information Sharing Between Government Agencies
1435
A Flexible Directory Query Language for the Efficient Processing of Service Composition Queries
1451
A Web Query System for Heterogeneous Government Data
1471
AJAX in Development of WebBased Architecture for Implementation of EGovernance
1488
Applying ICTs in Juridical Decision Making by Government Agencies
1503
Citizen Participation and Digital Town Hall Meeting
1515
Citizens to Netizens GrassRoots Driven Democracy and EDemocracy in South Australia
1522
Simulation Technologies for Enhancing Citizen Participation
1537
EParticipation and Canadian Parliamentarians
1547
Intelligent Citizenship Assistants for Distributed Governance
1555
EProcurement State Government Learns from the Private Sector
1566
EPlanning
1584
Home Page Style Determinates of the Quality of the House Members Web Sites
1591
Integrated Online and Offline Advocacy Campaign Strategy
1607
Information Systems Integration in EGovernment
1613
Reconnecting Australias Politically Excluded Electronic Pathways to Electoral Inclusion
1623
MultiChannel Delivery of EServices in the Light of MGovernment Challenge
1638
An Evaluation of US City Government Wireless Networks for Mobile Internet Access
1658
Role of ICT in Establishing EGovernment System for Disadvantaged Communities
1671
ICT as an Example of Industrial Policy in EU
1683
Measuring and Evaluating EGovernment Building Blocks and Recommendations for a Standardized Measuring Tool
1690
EDemocracy and Local Government Dashed Expectations
1708
EGovernment and the Digital Divide
1718
EGovernment Portals in Mexico1
1726
Courts on the Web in Russia
1735
LevelBased Development of EGovernment Services
1742
Utilization and Application
1752
Application for Comprehensive EGovernment
1753
Building GovernmenttoGovernment Enterprises
1761
Building Innovative Secure and Interoperable EGovernment Services
1769
EGovernment Adoption and Acceptance A Literature Review
1796
Reusability in Governmental Electronic Services
1815
Digital Government and Democratic Legitimacy
1823
EGovernment Implementation Balancing Collaboration and Control in Stakeholder Management
1832
EGovernment Program of the Belgian Social Security
1861
EGovernment Readiness in East and Southern Africa
1870
EGovernment Strategies for Poverty Reduction in Africa
1882
EGovernment Implementation Policies and Best Practices from Singapore
1892
Electronic Government Implementation A Comparison between Developed and Developing Countries
1909
Information UseControl in EGovernment Applications
1926
Managing EGovernment Application Evolution A State Government Case
1935
Moving Towards EGovernment in a Developing Society Glimpses of the Problems Progress and Prospects in Nigeria
1953
Accessibility of EGovernment Web Sites
1970
Access to and Use of Publicly Available Information
1977
A Secure Wireless Data Access Service for the Government of Canada1
1991
Repeated Use of EGov Web Sites A Satisfaction and Confidentiality Perspective
2007
Computer Security in Electronic Government A StateLocal Education Information System1
2026
Effectiveness of EGovernment Online Services in Australia
2139
EGovernance in Australian Local Government Spinning a Web around Community?
2163
Horizontal Process Integration in EGovernment The Perspective of a UK Local Authority
2177
Integration and Enterprise Architecture Challenges in EGovernment A European Perspective
2195
Local EGovernments in Japan IT Utilization Status and Directions
2217
Organisational Challenges of Implementing EBusiness in the Public Services The Case of Britains National Mapping Agency
2231
Web Services in Government Policy Case Study from UK National Health Service
2253
Mechanism of EGovernment Undertaking in Japan
2272
Parliament and EGovernance in Finland
2284
Development and Use of the World Wide Web by US Local Governments
2289
A Multiagent ServiceOriented Modeling of EGovernment Initiatives
2296
A Roadmap for Ambient EService Applications and Embracing Model
2316
Automating Governmental CrossAgency Processes Using Web Service Orchestration A Gap Analysis
2337
Certificate Management Interoperability for EGovernment Applications
2348
Requirements on CrossAgency Processes in EGovernment The Need for a Reference Model
2363
The Impact of the Role of the Government of Egypt on Electronic Commerce Development and Growth
2376
The Impact of MGovernment on Organisations A Mobility Response Model
2395
Skills for Electronic Service Delivery in Public Agencies
2409
Requirements Analysis and General Functional Model of Seamless CitizenOriented Service Delivery
2425
ICTs Empowerment and Development Articulating Grassroots Analysis Through Participatory Approaches
2452
A Dynamic TwoPhase Commit Protocol for Adaptive Composite Services
2465
A Metamorphic Testing Approach for Online Testing of ServiceOriented Software Applications
2487
EAuctioning by the US Federal Communications Commission
2508
Using Digital Hotlines in an AntiCorruption Campaign
2518
Business Models for MGovernment Services
2526
Organizational and Social Implications
2541
Aspects of Social Responsibility in the Information Society
2542
Balancing Individual Privacy Rights and Intelligence Needs ProceduralBased vs DistributiveBased Justice Perspectives on the PATRIOT Act
2557
Citizen Relationship Management
2567
Civil Servants Resistance Toward EGovernment Development
2580
Social Critiques of Electronic Voting
2589
Electronic Surveillance for the Public Good
2597
ESocial Policy and ESocial Service Delivery
2610
Legislative Bases for Personal Privacy Policy Specification1
2622
User Attitudes to EGovernment Citizen Services in Europe Report from the Field
2634
User Help and Service Navigation Features in Government Web Sites
2643
Users Acceptance of EGovernment A Study of Indian Central Excise
2657
Innovative Local EGovernment The PEOPLE Project
2677
CitizenInitiated Contacts with Ontario Local EGovernment Administrators Responses to Contacts
2685
Healthcare Network Centric Operations The Confluence of EHealth and EGovernment
2700
The Core Governmental Perspectives of EHealth
2718
Exploiting Public Sector Information through Innovative EGovernment Policies
2728
A Comparative Account of JoinedUp Government Initiatives in Dutch and Belgian Social Security
2737
Electronic Voting in Belgium
2748
Enabling Federated Identity for EGovernment
2761
ERulemaking
2769
A Prototype Study on Electronic Rulemaking
2775
Privacy Protection Overseas as Perceived by USABased IT Professionals
2784
The European Commissions EGovernment Initiatives and Public Participation
2798
Online OneStop Government A Single Point of Access to Public Services
2805
Measuring EGovernment in Italy
2830
EGovernment and MultiLevel Governance A Comparative Examination of Catalonia Spain and Ontario Canada
2842
EDemocracy Policy in Queensland
2858
Citizen Consultations via Government Web Sites
2867
CommunityBased Information Networking in Developing Countries
2875
Digital Governance Worldwide A Longitudinal Assessment of Municipal Web Sites
2884
Open Source Community Portals for EGovernment
2903
Paradigm and Practice The Innovative Organization to Deal with EGovernment
2910
Problems of Offline Government in ESerbia
2929
Technical and Functional Quality in the Development of TGovernment Services
2943
Towards Measuring True EReadiness of a ThirdWorld Country A Case Study on Sri Lanka
2966
Transformed Government Case Studies on the Impact of EGovernment in Public Administration
2977
EBusiness in Developing Countries A Comparison of China and India
3014
MGovernment Initiatives at the Local Level The Case of Zaragoza
3033
HotSpot Geoinformatics for Digital Governance
3048
PrivacySensitive Tracking of Behavior with Public Information Systems Moving Beyond Names in a Globalizing Mass Society
3059
Electronic GovernmenttoGovernment Collaboration
3074
Managerial Impact
3089
ECRM and Managerial Discretion
3090
Managing IT Outsourcing for Digital Government
3107
Managing Security Clearances within Government Institutions
3115
Managing Information Exchange in EGovernment Initiatives
3125
Veteran Service Management and EGovernment Service Delivery Performance
3133
Revamping the Administrative Structure and Processes in India for Online Democracy
3142
Public Adminstrators Acceptance of the Practice of Digital Democracy A Model Explaining the Utilization of Online Policy Forums in South Korea
3150
Digital Government Online Education for Public Managers
3173
Accessing Administrations Information via Internet in Spain
3179
Changing IT Skills The Impact of Sourcing Strategies on InHouse Capability Requirements
3187
Model Driven Security for InterOrganizational Workflows in EGovernment
3211
Compliance with Data Management Laws
3227
Content Production Strategies for EGovernment
3244
Deployment of EGovernment Municipal Services Enforcement of Security Policies
3253
Managing Stakeholder Interests in EGovernment Implementation Lessons Learned from a Singapore EGovernment Project
3262
EGovernment and the Construction Industry
3283
A Not Quite Bountiful Thanksgiving at BizE
3292
Critical Issues
3310
Politicians as Patrons for EDemocracy? Closing the Gap Between Ideals and Realities
3311
Digital Public Sphere Rhetoric or Reality
3328
New Threats to Intellectual Freedom The Loss of the Information Commons through Law and Technology in the US
3341
Service Security Transparency Trust Government Online or Governance Renewal in Canada?
3354
The Impact of the Internet on Political Activism Evidence from Europe
3371
Realigning Governance From EGovernment to EDemocracy
3389
Evaluation Framework for Assessing EDemocracy Policy
3423
The Critical Role of Digital Rights Management Processes in the Context of the Digital Media Management Value Chain
3431
Intellectual Property Rights From Theory to Practical Implementation
3442
Best Practice in EGovernment
3487
Bureaucratic Discretion and Deliberative Democracy
3500
EModeration in Public Discussion Forums
3517
TheoryBased Models of EGovernment Adoption
3527
The Role of Government in EBusiness Adoption
3535
Evaluating Methodologies of Financial Cost and Benefit Aspects of EGovernment
3552
Business Model Innovation in the Digital Economy
3560
An SME Experience of ECommerce Some Considerations for Policy Formulation in Australia
3577
Empirical Study of the Municipalities Motivations for Adopting Online Presence
3593
Network Robustness for Critical Infrastructure Networks
3609
Pursuing Radical Transformation in Information Age Government Case Studies Using the SPRINT Methodology
3628
State of the Art in EGov Research Surveying Conference Publications
3649
Exploring the Roles of Intermediaries in Collective MemorySupported Electronic Negotiation A Theoretical Framework
3670
Local Democracy Online An Analysis of Local Government Websites in England and Wales
3687
Emerging Trends
3703
A Brave New EWorld? An Exploratory Analysis of Worldwide EGovernment Readiness Level of Democracy Corruption and Globalization1
3704
EGovernment Emerging Trends Organizational Challenges
3721
EGovernment as a New Frontier for Legal Theory
3738
EGovernment Development Trends
3747
ETransformations of Societies
3754
Palming the Future EGovernment Strategy Development for a Tertiary Education Organisation
3764
Challenges and Policy Imperatives for EGovernment in Africa
3777
The Promise of Digital Government
3786
Towards Building EGovernment on the Grid
3799
Digital Divides and GrassrootsBased EGovernment in Developing Countries
3810
The Digitalization of the West European Party Systems
3819
EDemocracy and EEconomy in Africa
3838
EGovernment Regimes
3846
EGovernmentInduced Business Process Change BPC An Empirical Study of Current Practices
3857
A Government Insurer Enters the Brave New World
3878
Immigration and Digital Government
3890
Issues in ECommerce and EGovernment Service Delivery
3900
Motives Strategic Approach Objectives and Focal Areas in EGovInduced Change
3916
ETourism and Digital Government
3934
How Business Changes Government in the Information Age
3944
Interoperability on the Road to Enhance GovernmenttoBusiness
3951
Portals and Policy Implications of Electronic Access to US Federal Government Information and Services
3970
Call Centre Evolution in the Digital Government
3980
A Review of SingleItem Internet Auction Literature and a Model for Future Research
3987
The Scholarly Literature on EGovernment Characterizing a Nascent Field
4013
New Media and Democratic Citizenship
4029
Ethics and Privacy of Communications in the EPolis
4037
How Hard Is It to Red Team?
4045
The EMancipation of the Citizen and the Future of EGovernment Reflections on ICT and Citizens Participation
4070
Confidence in EGovernment The Outlook for a Legal Framework for Personal Data and Privacy
4085
An Assessment of the Open Government Website in Mongolia
4103
Biometric Authentication in Broadband Networks for LocationBased Services
4110
Scenarios for Future Use of EDemocracy Tools in Europe
4121
Toward UGovernment in Japan
4137
Enabling MGovernment in South Africa An Emerging Direction for Africa
4148
The Game of Defense and Security
4168
The Prospects of Mobile Government in Jordan An Evaluation of Different Delivery Platforms
4187
Intelligent Cities
4205
Index
4213
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About the author (2008)


Ari-Veikko Anttiroiko is Professor in the Department of Local Government Studies, University of Tampere, Finland. He holds a PhD (Administrative Sciences) and an MPhil (Philosophy), both from the University of Tampere, and has also received a licentiate degree in social sciences from the University of Jyväskylä. In addition, he is a Docent in local governance (post-doctoral honorary title in the Nordic academic systems). Dr. Anttiroiko is a member of the Board of Directors of the Information Society Institute of the University of Tampere. He has conducted and directed several research projects, including the Local Governance in the Information Society project financed by the Academy of Finland. He has worked as an expert for several local, regional, national and international institutions in Europe and collaborated with local government experts all over the world. His academic contributions include almost 30 monographs and a large number of articles and conference papers [Editor]

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