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PARTI INTRODUCTION Chapter 1 The Role and Organisation of the Personnel Function
Further Recommended ReadingSample Examination Questions
PART2 BEHAVIOURAL ASPECTS
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ACAS accepted achieve agreements analysis appear appropriate areas assessment attitudes award basis behaviour cent Central Arbitration Committee closed shop collective bargaining committee concerned considered consultation criteria deal discussed effective employed employee employment ensure exist factors health and safety ICSA important Incomes Policy increased individual industrial relations interview involved job analysis job enlargement job enrichment job evaluation job satisfaction labour line managers Management by Objectives managerial manpower planning ment methods motivation needs normally objectives organisation output overall participation particular performance Performance Appraisal period personnel function personnel manager potential practice problems procedures productivity programme reasons recruitment referred responsibility role salary selection self-actualisation shop steward situation skills social specialist staff appraisal statutory structure studies suggested supervisor techniques theory tion trade union tribunal unfair dismissal various wages wastage welfare workers workforce