Elephant in the Room: How Relationships Make or Break the Success of Leaders and Organizations

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John Wiley & Sons, Jul 22, 2011 - Business & Economics - 320 pages
A systematic look at how relationships determine the success of leaders and their enterprises, along with tools to help strengthen and change them

Since time immemorial, relationships have determined the fate of leaders. But today they are more critical to success than ever. No longer can leaders count on long time horizons or sloppy competition to make up for the inefficiencies that poor relationships create. Leaders must make decisions and take actions quickly and well with others, even those with whom they share very little?perhaps not even a time zone. This new world puts relationships at the center of what leaders must understand and master to succeed.

  • Uses in-depth observational studies and clinical research to explore how relationships at the top of organizations work, develop, and change
  • Shows how to understand, strengthen, and transform these relationships, so they can withstand the most intense pressures and conflicts

This important book features a Foreword by Peter Senge, author of The Fifth Discipline.

 

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Contents

Understanding Relationships 1
3
Strengthening Relationships
67
Revising What You Know
197
v
230
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About the author (2011)

DIANA MCLAIN SMITH is the chief executive partner of New Profit Inc., a national venture philanthropy firm. Formerly she was a partner at The Monitor Group, a global management consultancy, serving as chair of Human Dynamics and Change in Organizations at Monitor University where she taught, consulted, and conducted research. She is also a founding partner of Action Design, which specializes in professional and organizational learning.

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