Eliminating "Us And Them": Making IT and the Business One
Challenging popular notions of what it takes for IT organizations to succeed, IT governance evangelist at CA Technologies Steve Romero presents many of the theories and ideas around IT governance, the key components of successful process management, and behavioral management as key factors in IT's success.
The topic of IT governance has never been more popular than it is today. Almost every organization recognizes the need to establish sound IT governance, and almost every enterprise is still very immature when it comes to the discipline. This book challenges and calls into question the traditional approaches and strategies for running IT organizations. The concepts presented in the book are timeless, but reflect the recent changes in the organization's view of the role of the IT department. IT can become a major asset to an organization, often even becoming "the product" in today's Internet-based sales environment. Eliminating "Us and Them" discusses these changes and presents three areas that contribute most to the change from an alienated and oft-despised department to a key tool for organizational success:
If you are an IT professional, you'll see how you can help become more important to your organization. If you are a manager, you will understand what IT can bring to your organization and how to accomplish it. After reading this book:
This topic is a universally recognized problem that finally has a reasonable solution. The book will be quite useful for IT professionals looking to make their role more meaningful in the organization, but the book is written so that managers will come around and see that they have a very important untapped asset—their IT department—that they can turn around quickly to meet the needs of the organization. The book also appeals to laypeople who have seen the disconnect between IT and the organization at large, and are interested in solutions to this problem.Table of Contents