Emotion in Organizations

Front Cover
Stephen Fineman
SAGE, Sep 5, 2000 - Business & Economics - 289 pages
This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations.

The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interview

 

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Contents

Contours of Morality and Emotion
20
Stephen Fineman School of Management University of Bath
24
Emotional Textures
25
Feeling at Work
46
Relational Experiences and Emotion at Work
64
The Chinese Experience
83
Debra E Meyerson Center for Work Technology and Organization
100
Appropriating and Organizing Emotion
101
Aesthetic Symbols as Emotional Cues
140
Working with Emotion
167
Annette Wilson College of Architecture and Urban Planning University
181
Views from Service Agents
184
Ambivalent Feelings in Organizational Relationships
204
How Children Manage Emotion in Schools
241
Emotion and Injustice in the Workplace
255
Christine Beckman Graduate School of Management University
274

Varda Wasserman School of Business Administration The Hebrew
113
Bounded Emotionality at the Body Shop
115
Epilogue
277
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About the author (2000)

Stephen Fineman is Professor of Organizational Behaviour, School of Management, University of Bath

CONTRIBUTORS' AFFILIATIONS OUTSIDE NORTH AMERICA:

Gillian Bendelow University of Warwick

Karen P Harlos University of Otago, Dunedin

Avraham N Kluger The Hebrew University of Jerusalem

Berry Mayall University of London

Anat Rafaeli Faculty of Industrial Engineering and Management, Technion, Haifa

Varda Wasserman The Hebrew University of Jerusalem

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