Emotions, Ethics and Decision-Making

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Wilfred J. Zerbe, Charmine E. J. Hartel, Neal M. Ashkanasy
Emerald Group Publishing, Jun 16, 2008 - Psychology - 366 pages
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The rapidly growing recognition of the importance of emotion in understanding all aspects of organizational life is facilitating the development of focused areas of scholarship. The articles in this volume represent a selection of the best papers presented at the sixth International Conference on Emotions and Organizational Life (held in Atlanta, in July 2006), complemented with invited chapters by leading scholars in the field. The theme of this volume, Emotions, Ethics and Decision-making, concerns the role of emotions in decision-making in general, and also more specifically the special place of emotions in decisions that have an ethical character. It begins by looking at the influence of emotions on strategic decisions, among entrepreneurs, in the case of workplace proenvironmental behaviors, as well as how emotional intelligence contributes to problem solving. Emotions are particularly present in ethical decisions, largely because of the close connection between personal identity, for which values are central, and feelings about the self. Specific chapters look at emotions experienced as a result of ethical dilemmas, the role of anger and justice perceptions, the role of attributions and emotional intelligence in ethics perceptions, and at emotions in three specific contexts: emotional labor, whistle-blowing and sexual harassment. Finally the volume comes full circle in an examination of how top executives engage in change that is truly congruent with the ethical values of internal and external constituents.
 

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Contents

a strategic perspective
1
Chpater 2 A matter of feelingquest The role of intuition in entrepreneurial decisionmaking and behavior
35
Chapter 3 The effect of emotional intelligence and cognitive intelligence on the solutions generated to illstructured problems
57
Chapter 4 The role of emotions in driving workplace proenvironmental behaviors
83
the emotions of moral residue
109
the importance of anger and its triggers to ethical awareness and sensitivity
131
Chapter 7 Role of affect and interactional justice in moral leadership
155
quiescent silence as an emotion episode
181
emotional toxicity at SkyWaves Aerospace international
207
Chapter 10 The role of emotional intelligence in integrity and ethics perceptions
225
Chapter 11 Societal norms and contextual emotional labor
241
Chapter 12 A reexamination of the attributionemotionbehavior framework in the context of unethical behavior
259
Chapter 13 The effects of empathy on judgments of sexual harassment complaints
285
Chapter 14 Practical wisdom and emotional capability as antecedents of organizational accountability in revolutionary change processes
311
About the Authors
333
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About the author (2008)

WILFRED J. ZERBE is Associate Dean for planning and development, University of Calgary, Canada, and a professor of human resource management and organizational dynamics.

Neal M. Ashkanasy is Professor of Management in the UQ Business School at the University of Queensland. His PhD is in Social and Organizational Psychology, also from the University of Queensland. He is a Fellow of the Association for Psychological Science, the Society for Industrial and Organizational Psychology, and the Australia and New Zealand Academy of Management. His research focuses on the role of emotion in organizational life, as well as leadership, culture, and ethics. He has published over 100 articles, including in leading peer-reviewed journals such as the "Academy of Management Journal", the "Academy of Management Review", and the "Journal of Management". Prof. Ashkanasy is Editor-in-Chief of the" Journal of Organizational Behavior", Associate Editor for "Emotion Review", and series editor for "Research on Emotion in Organizations". He administers two ListServs (Orgcult The Organizational Culture Caucus; and Emonet Emotions in Organizations) with a combined subscription of over 1500.

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