Emotions and Organizational Dynamism

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Wilfred J. Zerbe, Charmine E. J. Härtel, Neal M. Ashkanasy
Emerald Group Publishing, Jul 2, 2010 - Psychology - 414 pages
Emotions have widespread effects in organizations and underlie a broad range of dynamics in organizations. This volume explores the role that emotion plays in such diverse organizational phenomena as entrepreneurship, change, service failure, and creativity. The study of emotions in organizations is broadening, with new phenomena being considered through the lens of emotions, and deepening, with theoretical approaches being refined and sharpened. The choice of theme of this volume reflects this tension. Organizations are dynamic, they change and they comprise elements that are constantly moving. They are simultaneously ordered and complicated and complex. Emotions help us understand this dynamism. As the chapters in this volume help us understand and appreciate, emotions are often an underlying energizing and motivating force. Examination of the role of emotions as precursors or mediators of change or innovation or creativity is therefore essential to being able to manage this dynamism.
 

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Contents

Chapter 1 Corporate envy and emotional dynamics in the internal selection process of corporate venturing initiatives
1
the role of middle managerss emotion regulation and group diversity
33
a relational perspective on entrepreneurial action
63
a qualitative study
85
Chapter 5 The underlying structure of emotions during organizational change
113
a dynamic approach to modeling emotional changes in organizations
139
The critical role of emotion regulation
167
merger sentiments pleasure and emotional expression
189
A dyadic psychosocial approach to understanding service encounters
221
managers use of humor and the construction and destruction of employees resilience
259
Chapter 11 Creativity as mood regulation
279
case study of an automotive company
309
Chapter 13 Creative conflict in digital imaging communities
333
About the authors
379
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