Emotions in Organizational Behavior
Charmine Hartel, Neal M. Ashkanasy, Wilfred Zerbe
Psychology Press, Jan 15, 2005 - Business & Economics - 452 pages
This edition was conceived and compiled to meet the need for a comprehensive book for practitioners, academics, and students on the research of emotions in organizational behavior. The book is the first of its kind to incorporate organizational behavior and bounded emotionality. The editors' primary aim is to communicate the research presented at the bi-annual International Conference on Emotions and Organizational Life to a wider audience. This edition looks at the range of research on emotions within an organizational behavior framework; organized in terms of the individual, interpersonal, and organizational levels. Particular emphasis has been placed on obtaining the leading research in the international sphere. This book is intended to be useful to the student of organizational behavior, as well as to the managers of organizations.
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Other editions - View all
argued Ashkanasy associated burnout chapter cognitive collectivists concept consequences construct context correlation credibility interval deep acting depersonalization dimensions discussed display rules dissimilar diversity emotion regulation emotional consonance emotional display emotional dissonance emotional event emotional exhaustion emotional experience emotional expression emotional intelligence emotional labor emotional management emotional process emotionally emotions in organizations empathy employees environment example factors feeling rules feelings felt emotion GAPS model Grandey group atmosphere group members Härtel Hochschild human humor Hypothesis important individual differences individualists influence interactions intergroup interpersonal prejudice involved job characteristics job satisfaction Journal knowledge leadership measured motivated negative affect negative emotions officers organizational behavior organizational culture organizational studies patients perceived dissonance performance person perspective Pescosolido positive affect positive emotions problem problem-solving PSSE psychoevolutionary theory psychological contract relationship role sensemaking sharing situation Social Psychology strategies suggested surface acting theory understanding variables workers workgroups workplace