Employee Relations: How to Build Strong Relationships with Your Employees
"Dealing with sensitive issues such as equal employment opportunity, anti-discrimination, cultural diversity, occupational health and safety, and change management requires a thorough understanding of employment conditions and legislation to ensure that matters are dealt with quickly, correctly and fairly. Smart managers will quickly realise that a good grasp of the key issues and possible actions is essential for hiring and keeping quality staff. In this book, the author shows you simple strategies to foster good employee relations, to ensure everyone in the organisation works cooperatively towards common goals." - back cover.
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Activity approach arbitration assess assist awards budget change management commitment competition conciliation conflict consider contract cooperation cost court culture deal decisions demands discrimination dismissal disputes duty of care effective emphasis employee relations encourage ensure enterprise agreement enterprise bargaining environment equal employment opportunity equipment focus groups happen health and safety human resources implementation important improve injury involved issues job rotation job satisfaction joint problem solving labour legislation look matters mediator meet ment necessary negotiations occupational health occur operate options organisation outcomes outsourcing Performance appraisal person policies position potential practices priority problem-solving productivity recognise recruitment repetitive strain injuries responsibility restructuring risk management safe and healthy senior management side skills staff strategies Strike action supervisors and managers third party trade unions traditional industrial relations training and development tribunals understand union representatives wages worker's compensation workers
Page 29 - Conciliation and arbitration for the prevention and settlement of industrial disputes extending beyond the limits of any one State.
Page 114 - Thomas had a heart attack. He died in the ambulance on the way to the hospital.
Page 66 - They are a means to an end, not the end in itself.
Page 98 - Rate yourself on a scale of 1 to 5 (with 5 being highest) according to each of the criteria.
Page 59 - There is a matter I would like to discuss with you...
Page 48 - Act to accept a duty of care for the health and safety of everyone in their workplace.