Employee Relations: How to Build Strong Relationships with Your Employees

Front Cover
Allen & Unwin, 2003 - Business & Economics - 129 pages
"Dealing with sensitive issues such as equal employment opportunity, anti-discrimination, cultural diversity, occupational health and safety, and change management requires a thorough understanding of employment conditions and legislation to ensure that matters are dealt with quickly, correctly and fairly. Smart managers will quickly realise that a good grasp of the key issues and possible actions is essential for hiring and keeping quality staff. In this book, the author shows you simple strategies to foster good employee relations, to ensure everyone in the organisation works cooperatively towards common goals." - back cover.

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Developments in employee relations
The language and structures
Employee relations In the workplace
Building a better workplace

Common terms and phrases

Popular passages

Page 27 - Conciliation and arbitration for the prevention and settlement of industrial disputes extending beyond the limits of any one State.
Page 112 - Thomas had a heart attack. He died in the ambulance on the way to the hospital.
Page 64 - They are a means to an end, not the end in itself.
Page 96 - Rate yourself on a scale of 1 to 5 (with 5 being highest) according to each of the criteria.
Page 57 - There is a matter I would like to discuss with you...
Page 46 - Act to accept a duty of care for the health and safety of everyone in their workplace.

About the author (2003)

Laurie Dicker, BA, MComm, DipT, is the director of his own management, training and development consultancy which specialises in conducting development programs in the areas of conflict resolution, negotiation, mediation, dealing with difficult people, change management and career transition. He helps organisations to design programs to meet their specific needs and, from time to time, is called in to assist organisations with dysfunctional units.

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