Employee assistance programmes and workplace counselling
Wiley, Mar 27, 1997 - Business & Economics - 250 pages
This book examines the use of Employee Assistance Programs (EAPs). It describes the nature, theory and practice of the EAPs and their use in combatting stress in the workplace.
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Why Stress is a Corporate Problem
Defining and Describing an EAP
History of Counselling in the Workplace in Britain
11 other sections not shown
alcoholism Arthur Andersen assessment audit basis benefits brief therapy British EAPs Cary Cooper Chapter client companies client organizations concern confidentiality context contractor providers control group coping corporate cost counselling process counselling providers counselling services criteria culture EAP counsellors EAP industry EAP providers EAPA Standards EAPs in Britain economic effectiveness Employee Assistance Programmes employee counselling ensure evaluation experience externally provided face-to-face counselling factors feedback firms function Highley & Cooper human resources impact independent initial internal intervention issues line management major measures motives National Health Service number of sessions occupational health operation organizational culture outcomes personnel post-counselling potential practice problems procedures provider organizations psychotherapy qualifications questionnaire Reddy referral require responsibility role sector short-term counselling skills social sources of pressure staff stress stress management supervision telephone therapeutic therapy trade unions UMIST United Kingdom welfare well-being work-related