Engineering Electronic Negotiations: A Guide to Electronic Negotiation Technologies for the Design and Implementation of Next-Generation Electronic Markets- Future Silkroads of ECommerce

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Springer Science & Business Media, Jan 31, 2003 - Business & Economics - 298 pages

Michael Ströbel worked for several years as a software engineer and consultant in the German IT industry before joining IBM Research in Switzerland, where he developed his interest in support for negotiations in electronic markets. During his career in research, he has published several articles on this topic in major international conferences and journals and received a PhD from the University of St.Gallen, Switzerland.

Based on his experiences and contributions, the author discusses electronic negotiation technologies - key ingredients for the next generation of electronic markets - from a scientific as well as a practitioner's perspective. He reviews the state-of-the-art and then introduces novel support mechanisms and design elements, which are applied in a number of case studies. This book is geared towards technicians interested in E-Commerce application development but also offers extensive background reading for educational purposes.

 

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Contents

Introduction
1
1 REMARKS
2
2 MOTIVATION AND RELEVANCE
4
22 Why negotiate in electronic markets?
5
23 Why negotiate with electronic media?
7
3 OUTLINE
8
Assessment
11
11 Classic negotiation research
12
33 Integration design
134
332 Model validation
137
4 IMPLEMENTATION
139
411 Offer base schema
140
412 Statedependent customisation
142
413 Ontologydependent customisation
144
414 XML instance document examples
147
42 Organisation design representation
148

12 Electronic negotiation research
14
122 Group support systems
15
123 Autonomous agent systems
17
124 Combined approaches
18
2 AN EVALUATION OF THE STATE OF THE ART
20
22 Electronic negotiation research revisited
22
23 Beyond research
23
24 Lessons learned
27
242 First conclusions and directions
30
243 Core problems in multiattribute negotiation support
33
3 SUMMARY
36
Foundations
39
2 ELECTRONIC NEGOTIATIONS
40
3 FORMAL MODEL
45
31 Negotiation situation
46
32 Negotiation interaction
50
4 REFERENCE MODEL
55
41 Development and deployment
56
42 Roles
57
43 Execution
58
5 TAXONOMY
59
51 Taxonomy structure
60
53 Exogenous classification criteria
67
54 Taxonomy application
69
6 SUMMARY
70
Electronic negotiation support
73
2 REQUIREMENTS
77
3 NSC EXTERNAL VIEW BEHAVIOUR
79
4 NSC INTERNAL VIEWS
81
42 ScoreNSC
87
43 MediateNSC
92
5 NSC CANDIDATES
97
52 BidNSC
100
53 ContractNSC
102
6 COMBINING NSC OPERATIONS
104
61 Example MatchNSCMediateNSC
105
62 General interdependencies
107
7 SUMMARY
108
Electronic negotiation design
111
2 ANALYSIS
114
3 DESIGN
116
31 Communication design
117
311 Offer context ontology design
118
312 Offer state structure design
121
32 Organisation design
124
321 Entity types and instances
125
322 Design language
128
323 Design rationale
131
5 SUMMARY
149
Electronic negotiation architecture
153
1 ARCHITECTURE MODEL
154
12 Rationale
155
13 Model structure
157
14 Model behaviour
160
2 SlLKROAD
164
21 Technical architecture
165
22 Application architecture
168
23 Tool support
170
231 Development
171
232 Deployment
175
24 Runtime processing
177
3 SUMMARY
183
Application
185
11 Online buyingselling
186
13 Dynamic outsourcing
187
14 Negotiation service provisioning
188
DSPV1 case
190
DSPV2 case
196
DSPV3 case
203
DSPV4 case
211
3 SUMMARY
217
Evaluation exploration and conclusion
219
1 INTENDED SCOPE AND ASSUMPTIONS
220
2 SOLUTION APPROACHES REVISITED
222
22 Electronic negotiation design
228
23 Electronic negotiation architecture
233
3 FUTURE WORK
236
312 ScoreNSC
238
313 MediateNSC
239
314 Negotiation support metacomponents
240
32 Design extensions
242
322 Reference models
243
323 Dynamic models
244
33 SiLKROAD extensions
247
34 Further exploration of the enMedia framework
248
4 SUMMARY
251
Appendix
255
2 SILKROAD DATA MODEL
259
3 SAMPLE SCENARIO CASE SPECIFICATION
264
4 JSP AGENT ADAPTER CLASSES
268
5 XML SCHEMATA EXAMPLES
269
6 ACRONYMS
278
Bibliography
279
Index
297
Copyright

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