Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes
Written by two experts who have dedicated their careers to quality improvement, Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes separates itself from other improvement books by looking at why most companies rarely achieve anything more than an average level of improvement maturity. They identify five critical ingredients required for successful improvement:
1. A meaningful business value proposition and strategy that drives key improvement actions
The authors consider a variety of situations at Independence Enterprise, a fictional company, based on their own very real experiences. They elaborate on the principles that should come into play, look at what Independence Enterprise is doing right and wrong, and suggest deployment actions to help you apply the principles to your own organization.
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The New NormalJust Because Your Organization IsBetter than It Used to Be Doesnt MeanYou Have a Competitive Advantage
What Does It Mean to Escapethe Improvement Trap?
The Pathway to Becominga Level 4 and Level 5 Organization
Ingredient 1 Customer Value
Ingredient 2 Engage People
Ingredient 3 Key Metrics
Ingredient 4 Process Thinking
Ingredient 5 The Executive Mindset
Assessing Your OrganizationsImprovement Maturity Level