Essential Communication Skills for Nursing

Front Cover
Elsevier Health Sciences, 2005 - Medical - 215 pages
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Effective communication skills are crucial in all aspects of nursing practice - this book will enable you to communicate effectively and with confidence in your professional practice. It focusses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and provides a framework for developing communication skills to meet a variety of nursing situations.

  • Helps user to: ensure respect and dignity; communicate assertively; develop empathy and comfort skills; communicate effectively in a team; deal with difficult situations; and reflect on actual practice
  • Offers an easy to use, attractive 2 colour design throughout.
  • Written in a clear, consistent style to aid comprehension.
  • Further reading and references point to the evidence and knowledge base.
 

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Contents

Introduction
1
Reflecting on practice
17
Ensuring respect and dignity
29
Empathy and comfort skills
47
Interview and assessment skills
73
Assertiveness advocacy and negotiation skills
93
Communicating where barriers exist
117
Dealing with difficult situations
151
Working in groups and teams
173
Teaching skills
189
Bibliography
201
Glossary
203
Some unconscious defences
211
Index
213
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