Evaluating Health Care Information Systems: Methods and Applications
"In a major if not the keystone contribution to the literature on system evaluation, James G. Anderson, Carolyn E. Aydin, and Stephen J. Jay have edited a volume that reviews a number of evaluation approaches and applications." --Physicians and Computers "It has been a great pleasure to read your book, Evaluating Health Care Information Systems. There is a great need for a book like this in Europe, and I think it will be useful to many. We have just started a new program on health care informatics at Aalborg University, and we are planning to use your book in this program." --Christian Nohr, Department of Development and Planning, Research Group Technology and Society, Aalborg University Health care organizations have become increasingly reliant on information systems. They have also become more aware of the potential pitfalls when integrating a computer system into a complex organizational structure. From cost factors to personnel problems, evaluating the impact of information systems requires an understanding of behavioral processes as well as computer technology. Drawing on more than a decade of multi-method research, Evaluating Health Care Information Systems provides a guide for evaluating the impact of computerized information systems on the structure and function of health care organizations. Chapters provide a practical overview of established research guidelines for sampling, data collection procedures and instruments, and analytic techniques. Utilizing a pluralistic approach, this practical volume also includes organizational evaluation methods such as direct observations, archival data use, interviewing strategies, survey research, experimental research methods, simulation, social network, and cost-benefit analysis. Well-known contributors from sociology, anthropology, psychology, communication, and the administrative and health sciences provide both a conceptual and methodological framework. This timely volume is an essential tool for students and scholars who recognize the increasing importance of studying and evaluating the use and impact of information systems. It is also an invaluable guide for professionals such as computer system developers, administrators, and health care policy analysts.
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Theoretical Perspectives and Methodologies
Research Methods to Measure Impacts
Qualitative Research Methods for Evaluating
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Anderson Annual Symposium Applications in Medical approach attitudes toward computers Aydin behavior Benbasat Chapter clinical CLIPS test communication Computer Applications computer system computer-based computerized cost-benefit Cost-benefit analysis costs departments DeSanctis developed diffusion Duchon effects entered errors evaluation example experiments expert system factors groups Harvard Business School health care organizations hospital information system hypotheses impact of computers indicate individuals influential physicians information systems research innovation interaction interviews investigator Journal Kaplan Kjerulff Kraemer laboratory measure Medical Informatics medical information system medical orders medical record medicine methodology network analysis nursing order entry organizational participant observation participants patient personal order sets physicians potential problems puter qualitative methods qualitative research quasi-experimental questionnaire questions Radiology response Rice satisfaction scale Schweer social Social network analysis staff Stroke Consultant structure survey Symposium on Computer tion systems variables York