Evaluating Health Care Information Systems: Methods and Applications

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SAGE Publications, 1994 - Social Science - 317 pages
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"In a major if not the keystone contribution to the literature on system evaluation, James G. Anderson, Carolyn E. Aydin, and Stephen J. Jay have edited a volume that reviews a number of evaluation approaches and applications." --Physicians and Computers "It has been a great pleasure to read your book, Evaluating Health Care Information Systems. There is a great need for a book like this in Europe, and I think it will be useful to many. We have just started a new program on health care informatics at Aalborg University, and we are planning to use your book in this program." --Christian Nohr, Department of Development and Planning, Research Group Technology and Society, Aalborg University Health care organizations have become increasingly reliant on information systems. They have also become more aware of the potential pitfalls when integrating a computer system into a complex organizational structure. From cost factors to personnel problems, evaluating the impact of information systems requires an understanding of behavioral processes as well as computer technology. Drawing on more than a decade of multi-method research, Evaluating Health Care Information Systems provides a guide for evaluating the impact of computerized information systems on the structure and function of health care organizations. Chapters provide a practical overview of established research guidelines for sampling, data collection procedures and instruments, and analytic techniques. Utilizing a pluralistic approach, this practical volume also includes organizational evaluation methods such as direct observations, archival data use, interviewing strategies, survey research, experimental research methods, simulation, social network, and cost-benefit analysis. Well-known contributors from sociology, anthropology, psychology, communication, and the administrative and health sciences provide both a conceptual and methodological framework. This timely volume is an essential tool for students and scholars who recognize the increasing importance of studying and evaluating the use and impact of information systems. It is also an invaluable guide for professionals such as computer system developers, administrators, and health care policy analysts.

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Contents

Theoretical Perspectives and Methodologies
5
Research Methods to Measure Impacts
30
Qualitative Research Methods for Evaluating
45
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About the author (1994)

Aydin is Assistant Administrator for Nursing Research in the Nursing Research and Development Department at Cedars-Sinai Medical Center in Los Angeles.

Jay is Senior Vice President, Academic Affairs at Methodist Hospital of Indiana and Professor of Medicine, Indiana University School of Medicine.

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