Evaluation of the Patient Safety Improvement Corps: Experiences of the First Two Groups of Trainees

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An evaluation of the first two years of the Agency for Healthcare Research and Quality and Veterans' Affairs' Patient Safety Improvement Corps program for improving health care professionals' patient-safety knowledge and skills. Data were collected through in-person interviews at the final training session, and through telephone follow-up interviews one year later. Overall, participants valued the tools and skills they learned and continue to use.
 

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Contents

Introduction
1
EVALUATING THE PSIC ROLE IN THE AHRQ PATIENT SAFETY INITIATIVE
4
CONTENTS OF THIS REPORT
5
Lessons from the FirstYear PSIC Trainees
7
FINDINGS FROM THE MAY 2004 TEAM INTERVIEWS
8
FEEDBACK ON THE PSIC EXPERIENCE ONE YEAR LATER
17
IMPACT ON PATIENT SAFETY ACTIONS IN THE YEAR FOLLOWING TRAINING
30
CONTINUATION OF CONTACTS AFTER THE END OF TRAINING
34
CONTENT OF THE SECONDYEAR PSIC TRAINING
47
SKILLS AND PROJECTS DEVELOPED BY THE TRAINEES
50
USE OF THE PSIC TRAINING BY THE SECONDYEAR TRAINEES
52
SUGGESTIONS FROM TRAINEES FOR FUTURE PROGRAM
57
Conclusions and Recommendations
59
SUGGESTIONS FOR ACTION BY AHRQ
60
SUGGESTIONS FOR FUTURE PROGRAM DESIGN
61
First Year 20032004 Team Interview Protocol
65

HELPFULNESS OF PSIC TRAINING AND ADVICE TO OTHERS
36
FUTURE TRAINING ACTIVITIES
39
SecondYear 20042005 Trainees
43
FINDINGS FROM THE MAY 2005 TEAM INTERVIEWS
44
First Year 20032004 Followup Telephone Interview Protocol
69
Second Year 20042005 Team Interview Protocol
81
References
87
Copyright

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