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Organizational issue in the use of decision support systems
Information Literacy for the CEO
Corporate policy and executive information
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achieve activities additive value AIMS alternatives Angehrn approach assessment attribute benefit British Airways Business School computer-based corporate cost CoverStory criteria customers Cyberfilter database decision analysis decision conference decision conferencing decision maker decision problem decision support systems decision-making directors discussion DSS staff effective environment evaluation example executive information systems executive team facilitator factors Figure framework GDSS goals group decision support identified implementation important information literacy information technology issues judgemental inputs key performance measures Kingston Business School London London Underground managerial marketing MCDM MERLIN multi-criteria decision Ocean Spray Operational Research optimal options organization organizational paper Park_S participants personal computer perspective planning potential problem programmes relevant reports requirements resource Rockart role score senior management sensitivity analysis specific strategy structure style task top managers understanding users variables visual interactive weights wrun