Facework: Bridging Theory and Practice

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SAGE, Apr 27, 2006 - Language Arts & Disciplines - 248 pages
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Written in a clear, engaging style Facework: Bridging Theory and Practice introduces a new paradigm that identifies facework as the key to communication within the management of difference. Authors Kathy Domenici and Stephen W. Littlejohn illustrate how facework is a central process in the social construction of both identity and community.
 

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Contents

A Theoretical Perspective
3
A Practical Perspective
27
Part II Realms of Practice
61
Chapter 3 Facework in the Personal Realm
63
Chapter 4 Facework in the Relational Realm
91
Part III Facework and the System
119
Chapter 5 Facework in the Community
121
Chapter 6 Cultural and Global Issues
147
Part IV Principled Practice
171
Chapter 7 Toward a Practical Theory of Facework
173
Chapter 8 Guidelines From Artisans
187
References
205
Index
217
About the Authors
225
Copyright

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About the author (2006)

Kathy Domenici (M.A., University of New Mexico) is a partner in Domenici Littlejohn, Inc. and a project consultant for the Public Dialogue Consortium.  A consultant since 1990, Kathy is a conflict-management specialist, mediator, facilitator, and trainer. She founded the Mediation Clinic at the University of New Mexico and now specializes in designing high-level strategy and leadership processes.  Kathy has worked on behalf of such clients as Eastman Kodak, The President’s Commission on Critical Infrastructure, Sandia National Laboratories, Lockheed Martin, and the Kellogg Foundation. 

Stephen Littlejohn (Ph.D., University of Utah), is a conflict management consultant, mediator, facilitator, and trainer.  He is consultant for the Public Dialogue Consortium and a partner in Domenici Littlejohn, Inc.   Stephen is co-author of Moral Conflict:  When Social Worlds Collide (Sage, 1997) and has written numerous other books and articles on communication and conflict.  He was a professor of communication at Humboldt State University in California and is currently Adjunct Professor of Communication and Journalism at the University of New Mexico.  He has done research on mediation and conflict management for 19 years and has been an active mediator for eight.  Stephen has been a consultant for such clients as the Waco Youth Summit, the Alliance for Constructive Communication, the City of Cupertino, Columbia Basin College, and Washington State University. 

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