Facilitating with Ease!: Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers

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John Wiley & Sons, Jan 7, 2011 - Business & Economics - 224 pages
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Facilitating with Ease! is an updated version of the best-selling resource that offers easy-to-follow instructions, techniques, and hands-on tools that team leaders, consultants, supervisors, and managers have used to learn the basics of facilitation. Complete with worksheets on CD-ROM that can be customized to fit your personal needs, it's a complete facilitation workshop in a take-home format. Facilitating with Ease! shows you how to run productive meetings with skill and authority and includes the information needed to train others in your organization to become confident facilitators as well. The book is filled with dozens of exercises, surveys, and checklists that can be used to transform anyone into an effective facilitator.
 

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Contents

Introduction
1
Chapter 1Understanding Facilitation
7
Chapter 2Facilitation Stages
41
Chapter 3Knowing Your Participants
49
Chapter 4Creating Participation
69
Chapter 5Effective Decision Making
85
Chapter 6Facilitating Conflict
107
Chapter 7Meeting Management
135
Chapter 8Process Tools for Facilitators
151
Chapter 9Process Designs
185
About the Author
205
Bibliography
207
How to Use the Accompanying CDROM
213
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About the author (2011)

Ingrid Bens is a consultant, speaker, and trainer who specializes in facilitation skills, team building, conflict management, employee participation, and organizational change. She is a partner in the consulting firm Participative Dynamics.

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