Facilitator's Guide to Participatory Decision-Making

Front Cover
John Wiley & Sons, Mar 10, 2011 - Business & Economics - 368 pages
4 Reviews
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"The best book on collaboration ever written!"
—Diane Flannery, founding CEO, Juma Ventures

And now this classic book is even better—much better. Completely revised and updated, the second edition is loaded with new tools and techniques.

  • Two powerful new chapters on agenda design
  • A full section devoted to reaching closure
  • More than twice as many tools for handling difficult dynamics
  • 70 brand-new pages and over 100 pages significantly improved
 

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LibraryThing Review

User Review  - quinton.baran - LibraryThing

This is an excellent business book of facilitation and running meetings effectively, and dealing with group think, frustrations, and building solutions that are not easy to discover. This is because ... Read full review

LibraryThing Review

User Review  - ipreuss - LibraryThing

A great book on facilitating collaborative decision making. It starts with a simple but insightful model on what happens in difficult decision making meetings, and how you can support the different ... Read full review

Selected pages

Contents

Participatory Values
23
Introduction to the Role of Facilitator
31
Facilitator Fundamentals
39
ChartWriting Technique
61
Facilitating Open Discussion
75
Alternatives to Open Discussion
89
Brainstorming
117
Tools for Managing Long Lists
123
Gathering Diverse Points of View
203
Building a Shared Framework of Understanding
221
Developing Inclusive Solutions
237
Reaching Closure
263
Striving for Unanimity
275
Reaching Closure Step by Step
289
Facilitating Sustainable Agreements
303
Photocopying Policy
313

Dealing with Difficult Dynamics
135
Desired Outcomes
155
Process Design
173
Building Sustainable Agreements
189
Acknowledgments
319
Index
325
Training from Community At Work
341
Copyright

Other editions - View all

Facilitator's Guide to Participatory Decision-Making
Sam Kaner
Limited preview - 2007
Facilitator's Guide to Participatory Decision-making
Sam Kaner,Lenny Lind
Snippet view - 1996
Facilitator's Guide to Participatory Decision-making
Sam Kaner,Lenny Lind,Sarah Fisk,Duane Berger,Catherine Toldi
Snippet view - 1996
View all »

Common terms and phrases

action activity agenda agreement allows alternative answer become brainstorming break build challenge closure Community Convergent create creative decides decision designed develop difficult divergent dynamics effectively effort Encourage example express facilitator facilitator’s FAMILIAR feel focus format give going Groan Zone GROUP DECISION-MAKING group members hand ideas identify important inclusive individual involves issues judgment keep listening look managers means meeting goal minutes move open discussion opinions organization outcome participants participatory person person-in-charge perspectives planning points of view present principles problem procedure proposal questions raise reach reference requires responsibility role rule s/he shared skills solutions solve someone Sometimes speak speaker statement Step Strengthening structured suggestions sustainable agreements talk task technique thinking thought topic track turn unanimous understanding usually values write

References to this book

About the author (2011)

Sam Kaner, Ph.D. is the founder of the consulting firm Community At Work, and he has been its Executive Director since 1986. He is regarded as one of the nation's leading experts on facilitation. Over the past 20 years he has repeatedly been a featured speaker at the annual conferences of several professional associations, including the National Organization Development Network and the International Association of Facilitators. His corporate clients have included Hewlett-Packard, Price Waterhouse, Visa International, Charles Schwab and Company, and many other Fortune 500 companies. His public sector clients have included the California Supreme Court, the March of Dimes, Special Olympics, Annie E Casey Foundation and many schools, community-based organizations and government agencies.

Lenny Lind is president of CoVision, Inc. He is the co-developer of Council--a groupware system designed for facilitators.

Catherine Toldi, M.A. is a freelance collaboration specialist.

Sarah Fisk, PhD is a clinical psychologist, a seasoned facilitator, and a designer of participatory processes. She has been a featured speaker of the annual conferences of the National Organization Development Network and the International Association of Facilitators as well as an adjunct professor at California Institute of Integral Studies. Sarah's corporate clients have included Hewlett-Packard, Agilent, Visa International, Mercer Human Resource Consulting, Inc. and many other Fortune 500 businesses. Her public sector clients have included the March of Dimes, the Charles and Helen Schwab Foundation, EarthIsland Institute, City of Edmonton, Alberta, and numerous educational and government agencies and community based organizations. Sarah has been a senior consultant with Community At Work since 1996.

Duane Berger, M.A. is co-founder of the Resource Center for Consensus Decision-Making.

Bibliographic information

QR code for Facilitator's Guide to Participatory Decision-Making
TitleFacilitator's Guide to Participatory Decision-Making
AuthorSam Kaner
ContributorsLenny Lind, Catherine Toldi, Sarah Fisk, Duane Berger, Michael Doyle
Edition2, illustrated
PublisherJohn Wiley & Sons, 2011
ISBN111804701X, 9781118047019
Length368 pages
Subjects › 

Business & Economics / General
Business & Economics / Management
  
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