Facilities Management and the Business of Space
The effective management of business's workspace through time is a crucial part of facilities management. This volume looks at the strategic and tactical issues surrounding the management of work environments and the processes and tools used to assess space demand, audit existing space use, and plans for change. The authors propose a view of facilities management that critically examines the management of space as a business resource that must be optimized. Descriptions and analysis of the methods used to assess supply and demand, and manage workplace provision effectively are provided. Space management in a variety of sectors is discussed including commercial, industrial and public service, and supported by illustrative case notes.
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2 The context of space planning
3 The space planning process
4 Assessing demand the organizations needs
5 Assessing supply the premises audit
6 Matching demand and supply the outcome
7 Managing space demand over time
8 The future of workspace management
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accommodation planning accommodation strategy achieved activities allocation amount of workspace appropriate Arthur Andersen assess asset management audit beneﬁts BREEAM building business planning business resource business’s CAFM call centres Chapter Charles Handy communication components considered context core corporate real estate cost customers demand document image processing Duffy Edinburgh Park effective enable environment environmental evaluation ﬂexibility ﬂoor forecast function future HVAC impact implementation implications individual inﬂuence infrastructure interaction involved issues layout lease levels Lloyd’s building meet Nationwide Building Society occupancy ofﬁce operational asset organization organization’s organizational performance planning process plarming portfolio potential practice premises real estate assets reﬂect relocation response role scenarios senior management service level agreement South Gyle space planning space standards speciﬁc staff strategic management supply support services tasks types users utilization workers