Facilities Manager's Desk Reference

Front Cover
John Wiley & Sons, May 20, 2010 - Business & Economics - 568 pages
0 Reviews
In the course of their work, the facilities manager will face a range of complex and often challenging tasks, sometimes concerned with a single business premises, often across an entire property portfolio. To help with those tasks, the Facilities Manager's Desk Reference provides the facilities manager with an invaluable source of highly relevant, practical information on the all the principal facilities management services, as well as information on legal compliance issues, the development of strategic policies and tactical best practice information.

With a clear practitioner perspective the book covers both hard and soft facilities management issues and is presented in an easy to read, concise format. The Facilities Manager's Desk Reference will be a first point of reference for all busy facilities managers and will save them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. It will also serve as a useful overview for students studying for their professional and academic qualifications in facilities management.

 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

1 History of Facilities Management
1
2 Key Drivers of FM
9
3 Key Activities in FM
19
4 Delivering FM FM Strategy
25
5 Outsourcing
38
6 Financial Management
42
7 Property and Estates Management
76
8 Property Legislation and Leases
89
21 Asbestos
264
22 Water Supplies and Water Safety
273
23 Construction Design and Management Regulations
292
24 Business Continuity
302
25 Maintenance Definitions and Strategies
314
26 Mechanical and Electrical Systems and their Maintenance
326
27 Telecommunications and Networks
344
28 Grounds and External Areas
362

9 Developing New Buildings
106
10 Project Management
130
11 Space Management
142
12 Accommodation Management
168
13 Procurement
170
14 Contracts and Contract Management
184
15 Legislation
197
16 Legislation Affecting FM Activities
203
17 Fire Safety and Legislation
218
18 Electrical Supplies and Electrical Safety
240
19 Accessibility
249
20 First Aid at Work
257
29 Fabric Maintenance
386
30 Energy Management
393
31 Front of House
410
32 Housekeeping and Cleaning Services
425
33 Security Management
445
34 Customer Relations
464
35 Waste Management
475
36 Catering and Hospitality Services
485
37 Quality Management
499
38 Document Management Services
514
Index
529
Copyright

Other editions - View all

Common terms and phrases

About the author (2010)

Jane M. Wiggins MBA, CFM, DMS, MInstAM, BSc (Hons), FBIFM has over twenty years’ experience of facilities management, project delivery and provision of business support services in major blue chip organisations (including British Airways and the BBC) and the education sector (University of Winchester and Institute of Education). With expertise in operational and strategic aspects of facilities management, Jane speaks and writes extensively on the subject and has taught many Facilities Management students in past 5 years, including the winners of the coveted BIFM Student of the Year annual award from 2004–2009. She also acts as tutor and dissertation supervisor for the MSc in Facilities Management at the College of Estates Management. She was Chair of the British Institute of Facilities Management Education Sector Forum from 2003–2008, and has written a range of workbooks aimed at students on the BIFM examination programme.

Bibliographic information