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A.T. Kearney activities Ameritech assets banks Bausch & Lomb benchmarking Christian Salvesen clients commitment communication competitive consolidation contract Corporation cost CSLL customer service delivery Digital Equipment Corporation Distribution Center employees environment equipment example facility firms Fisher Fisher Controls freight bills functions goals handling hospital identified implementation important improve industry information technology integrated intermodal internal inventory management J. B. Hunt JCPenney KERP Kuwait logistics functions Logistics Management Logistics Services manufacturing material meet merchandise neural network operations optimization Oral-B organization overall package pallet participative management partnership performance picking planning plastic problem property brokers purchase rates recycling reduce relationship requirements response retail scheduling selection shipments shippers strategy success supplier supply chain third party provider transportation trucks vendor warehouse Xerox