Faultless Facilitation: The New Complete Resource Guide for Team Leaders and Facilitators

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Human Resource Development, Jan 1, 1996 - Business & Economics - 257 pages
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The Resource Guide for the Faultless Facilitation Workshop includes how to's on leading groups and problem solving for facilitators. Use it as a participant coursebook with the training program, or as a self-study option. The Instructor's Manual offers in-class activities and training designs (1-, 2-, 3-, or 5-day) to go with the Resource Guide.
 

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Contents

Survey 1 General SelfAssessment
3
Groups Teams Leadership Facilitation and Training
7
Common Characteristics Behaviors and Attitudes of an Effective Leader
21
General lnformation on Teams
23
High Performance Teams
29
Facilitator Team Leader Recorder Team Members
45
The Organizational Leader as Facilitator
52
Process Observer Form
57
Process Observer Form
133
Methods for Tackling Problems
135
A Systematic Approach to Problem Solving
161
Steps in the Compact ProblemSolving Method
163
The Compact ProblemSolving Method
167
The Comprehensive ProblemSolving Method
180
Process Improvement
187
Supporting Facilitation with Visual Aids
207

Bringing in Sponsors Managers and Resource People
59
Team Charter
63
Checklist of Administrative Tasks
72
Getting the Team Launched
77
Agenda for the First Meeting
79
Mastering the Art of Facilitation
95
Process Observer Form
103
Process Observer Form
109
Making Decisions
127
Keeping People Informed
215
Team Memo 1
218
Evaluating Your Teams Progress
227
Evaluation Form
231
Celebrate and End Your Teams Experience
233
Now You Are Ready to Facilitate
243
How Well Are You Doing as a Facilitator?
245
Selected Resources
253
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