Federal Aviation Administration (FAA): Agency Is Taking Steps to Plan for and Train Its Technician Workforce, But a More Strategic Approach Is Warranted

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DIANE Publishing, May 1, 2010 - 55 pages
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Since 2006, air traffic control (ATC) equipment outages and failures at FAA facilities have caused hundreds of flight delays and raised questions about FAA's maintenance capabilities. About 6,100 technicians maintain FAA's current (legacy) facilities and equipment and will be responsible for the Next Generation technologies planned for the next 15 years. This report reviewed how: (1) FAA incorporates key practices of leading org. in its workforce planning for technicians; (2) FAA's technician training compares with key practices of leading org.; and (3) the costs of technician training, including travel costs, have changed in recent years. This is a print on demand edition of an important, hard-to-find publication.

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