Financially Focused Quality

Front Cover
CRC Press, Jun 17, 1999 - Business & Economics - 312 pages
The author introduces Financially Focused Quality (FFQ) to the business world. The FFQ management strategy has been evolving over the years at Lockheed Martin and has been documented as having saved them millions of dollars. FFQ takes TQM and Full-Cycle Corrective Action (FCCA) a critical step further by including a financial viewpoint at the beginning of process improvement activity, and integrating recognition of cost in each step of the process.
In the 21st century, technical expertise alone will not be enough. This book offers valuable financial concepts and insights that will greatly improve your worth to your companies. Equipped with FFQ concepts and methodologies, you will be able to observe your workplace from a financial viewpoint, enhancing your value as a decision maker and leader.
The book presents the methodology for insuring a company-wide education on key financial issues. With an understanding of basic concepts, the book explains FFQ elements and their use in making and implementing business decisions. The final chapters contain case studies showing successful FFQ applications.
Financially Focused Quality: TQM in the 21st Century gives you the skills necessary to implement FFQ in work environments, offering the prospect of improving the translation of quality and cost-cutting measures to the bottom line. It is an important professional reference and provides the financial education that all employees should receive to become leaders in the 21st century.
 

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Contents

Update on Quality
1
References
7
Chapter3 Managerial Strategies for Quality Management
31
RightsizingSmartsizing
44
References
47
External Customer Focus
55
Quality Control Definition and Goals
67
Cycle of Quality Activities
77
Financial Functions
163
Government Appropriations and Funding Fences
171
Contract Closure
176
The Failure and Opportunity Identification Process
186
Process Improvement Recommendation
193
Summary
202
Process Analysis Meeting
214
Process Improvement Cost Analysis
222

Manufacturing Defects
90
Quality Control and Product Liability Aversion
95
Inspection Records During the Receiving Cycle
110
InProcess Inspection and Testing
118
Consumerism
126
Quality Assurance Evaluation Checklist
132
Financial Training
138
Timekeeping Timecards and Cost Segregation
146
Teaching Financially Focused Quality and Financial Concepts
157
Product Support Organizations
229
Perky Pets Commercial Manufacturing
233
Financially Focused Quality
245
Bobs Purple Bayou Caf
257
One Companys Success With Outsourcing
265
Hotel Operations
273
Index
287
Copyright

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