Finding, Training, and Keeping Great Service Employees 101

Front Cover
AuthorHouse, 2009 - Business & Economics - 300 pages
0 Reviews
This book is a detailed "how to" book on finding the career minded GREAT employees you need to move your organization forward in a positive manner. Included in the book are samples of --A hiring process manual --An employee policy manual --Sample job descriptions Using the ideas in this book may just save you a lot of blood, sweat, and tears. No theory here, just proven ideas that have WORKED.
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Selected pages

Contents

ITS A JUNGLE OUT THERE
1
NEWSPAPER ADS
7
CAREER FAIRS
13
RECRUITING NEIGHBORHOODS
23
ON LINE RECRUITING
31
MANAGING THE RECRUITING PROCESS
33
AND YOUR FACILITES LOOK LIKE?
37
TIME FOR THE INTERVIEW
41
THE FIRST STEP
55
THE ORIENTATION PROCESS
63
THE IMPORTANCE OF TRAINING
151
SO HOW DO WE TRAIN?
161
EFFECTIVE LEARNING AND REMEMBERING
169
OTHER KEEPING IDEAS THAT WORK
177
YOUR PLAN OF ACTION
181
SAMPLE JOB DESCRIPTIONS
189

A PLAN OF ACTION
49

Other editions - View all

Common terms and phrases

Bibliographic information