First, Break All the Rules: What the World's Greatest Managers Do Differently

Front Cover
Great managers do not help people overcome their weaknesses. They do not believe that each person has unlimited potential. They do play favourites and they break the 'Golden Rule' book everyday. This amazing book explains why great managers break all the rules of conventional wisdom. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great, front-line managers will suffer. Great managers are the heroes of this book. Vivid examples show how, as they select, focus, motivate and develop people, great managers turn talent into performance. Finally, the authors have distilled the essence of good management practice into twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.

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Data Driven, Excellent Insights

User Review  - Borders

This is one of the best books I have read in terms of leveraging the strengths of the individual to create value. Because it is data driven, the insights on effective management are based upon objective evidence. This is a must read for anyone looking to become a more effective manager. Read full review

LibraryThing Review

User Review  - slpenney07 - LibraryThing

The Summary: Gallup interviewed thousands of managers to figure out who's great and who's average. What they found is great managers do not follow any rules and treat each case individually. The Take ... Read full review

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About the author (2005)

British motivational speaker, trainer, and author Marcus Buckingham graduated from Cambridge University with a Master's Degree in Social and Political Science in 1987. He is internationally known as an authority on employee productivity and is a member of the Secretary of State's Advisory Committee on Leadership and Management. Buckingham worked as a senior researcher at The Gallup Organization for 17 years and founded TMBC in 2007 in order to create strengths-based management training solutions for organizations. He has appeared on television shows including The Oprah Winfrey Show, Larry King Live, The Today Show, Good Morning America, and The View. Buckingham has been profiled in the following publications: The New York Times, The Wall Street Journal, USA Today, Fortune, Fast Company, and Harvard Business Review. He has written or co-written numerous bestselling books, such as First, Break All the Rules; Now, Discover Your Strengths; The One Thing You Need to Know; and Go Put Your Strengths to Work.

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