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The First Four Minutes
what Do i look Like?
what Do i sound Like?
5 other sections not shown
Albert Mehrabian appearance behavior body language boss breathing breathy voice Chapter characteristics clients Consider consultant conversation convey cultural customers diaphragm direct eye contact dress effective effective listening employees especially example exercises experience face facial expressions feel fillers focus gender gestures give handshake hear ideas important impression interactions interruptions JANET G Kinesics larynx lips listening skills listening style look loudness means meeting move movement munication nodding nonverbal communication nonverbal cues open your mouth organization pattern Paul Ekman personal space poor listeners problems professional Psychology Today questions rate of speech relaxation salesperson Search of Excellence seminars skin color smile someone sound speak speakers Speech Communication Sperry Corporation stereotype strategy stress style of listening talk tape telephone tell tend tion tone of voice tongue touch verbal vocal cords voice quality women words