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Becoming a Supervisor
Importance of FirstLine Supervision
Role of the Supervisor
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90 days ability accomplish achieve action plan active listening answer assignment behavior benefits boss brainstorming Call Educational Services chapter communication breakdown competition complete corrective feedback create a positive decisions delegate Describe develop discussed e-mail Effective first-line supervisors Effective supervisors Employee Orientation employee's ensure evaluation Exhibit expectations experience Explain factors feel focus follow-up getting goals ideas identify important improve individual involved keep leadership style Learning Objectives meeting motivated open door policy open-ended questions opportunity organization people-oriented performance appraisal performance management person positive attitude positive work environment possible priorities problems productiv productivity receiver Resolving Workplace Issues responsibility Review Questions role sender situation skills someone span of control specific results step stress success supervision sure task task-oriented Team Building teamwork things transition tryout understand upper management valuable team member voice mail written communication