Flawless Consulting, Enhanced Edition: A Guide to Getting Your Expertise Used

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John Wiley & Sons, Mar 16, 2012 - Business & Economics - 368 pages
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This Third Edition to Peter Block's Flawless Consulting addresses business changes and new challenges since the second edition was written ten years ago. It tackles the challenges next-generation consultants face, including more guidance on how to ask better questions, dealing with difficult clients, working in an increasingly virtual world, how to cope with complexities in international consulting, case studies, and guidelines on implementation. Also included are illustrative examples and exercises to help you cement the guides offered.
 

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Contents

THE HARDEST PART of consulting
164
WholeSystem Discovery
175
Discovering Gifts Capacities and Possibilities
183
Get the Picture
201
Preparing for Feedback
217
Managing the Meeting for Action
229
Implementation
249
The Elements of Engagement
261
The Heart of the Matter
299
Handy Checklists You Can Use
317
About the Author
323
A Consultant by Any Other Name
1
Techniques Are Not Enough
13
Flawless Consulting
37
Contracting Overview
51
The Contracting Meeting
67

Whats New?
xiii
Acknowledgments
xxi
Teacher as Consultant
279
The Agonies of Contracting
107
The Internal Consultant
121
Copyright

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About the author (2012)

PETER BLOCK is an author and consultant whose work is about empowerment, stewardship, chosen accountability, and the reconciliation of community. He is the author of several best-selling books, including the first two editions of Flawless Consulting, Stewardship, Community, and The Empowered Manager. He is a partner in Designed Learning, a training company that offers his personally designed workshops that help to build the skills outlined in his books.

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