Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results

Front Cover
Tyndale House Publishers, Inc., Mar 5, 2013 - Business & Economics - 208 pages
0 Reviews
Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies—even, cities—were inspired to turn the ordinary into the extraordinary each day.

Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more. You’ll not only be inspired by Fred 2.0, you’ll also have the tools and strategies to aim higher and achieve the extraordinary.
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Normal Is Overrated
1
What Ever Happened to Fred?
11
Its Always about Service
21
Start with Commitment
31
Work with Passion
43
Cultivate Your Creativity
51
Develop Your Difference
63
Build Better Relationships
73
What If Youre a Head Fred?
113
Build a Team Fred
125
Raise a Fred Jr
137
Create a Community of Freds
149
Best Always
163
Afterword
175
Acknowledgments
179
About the Author
181

Elevate the Experience
87
Renew Your Resolve
101

Other editions - View all

Common terms and phrases

Bibliographic information