From Absence to Attendance
Topics covered include: the main causes of absence; using benchmarking to set realistic attendance targets; getting line managers to take responsibility for controlling absence; balancing sanctions and incentives; tackling high-stress and unhealthy working conditions; and the disciplinary and legal frameworks.
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Measuring monitoring and benchmarking
The causes of absence
Absence control and absencemanagement policies
The disciplinary and legal framework of absence
PUTTING TOGETHER AN EFFECTIVE
Analysing the causes of absence
absence behaviour absence costs absence levels absence management absence policies absence problems absence rates absence statistics absence survey absence-control ACAS action Alun Lewis applied approach appropriate assess average basis benchmarking Boots the Chemists Bradford factor causes of absence Chapter CIPD costs of absence counselling culture days lost disabled dismissal employee employee's employment ensure example factors flexible formal genuine illness higher absence identify impact improve individual absence Industrial initiatives involvement issues Iveco James Cropper plc job enrichment levels of absence line managers long-term sickness managing absence manual measures ment monitoring non-manual occupational health operational organisation's organisations overall patterns performance period potential practical steps programme reasons recognised reduce absence return-to-work interviews role scheme Scottish Prison Service sector short-term absence sickness absence spells of absence staff standards stress targets teleworking trade unions tribunal trigger-points triggers work-groups workforce workplace