GB/T 37503-2019 Translated English of Chinese Standard. (GBT 37503-2019, GB/T37503-2019, GBT37503-2019): Logistics public information platform service quality requirements and evaluation
https://www.chinesestandard.net, 2020 M01 4 - 13 pages
This Standard specifies the types, service quality requirements and service quality evaluation of logistics public information platform. This Standard is applicable to the service and evaluation of logistics public information platform.
according adopt technical allocation and transaction Beijing Business risk clearly inform customers complaint Comprehensive type platform corresponding management Credit management customer data customer information customer service evaluation indicators evaluation of logistics evaluation results following requirements formulate corresponding functions GB/T Government affairs service hardware information security Information Technology information to ensure information-based platform Information-based type interface Internet logistics business information logistics public information management system management The logistics matchmaking transaction meet the following need to clearly Network Technology online trading operation rights Platform management platform protects platform shall meet platform that provides protect customers provide data provide services public information platform Qinghua referenced document regulatory service type release Resource allocation risk and emergency service and regulatory service content service quality evaluation service quality requirements service type platform standards and industry supplier technical measures Technical service type technical support Terms and definitions trade secrets Transaction implementation Types of logistics Zeng