Gaining control of the corporate culture
Jossey-Bass, 1985 - Business & Economics - 451 pages
Leading authorities share their approaches to understanding, managing and changing organizational cultures. Includes methods for identifying cultural norms, reinforcing the positive aspects of existing culture, and building new cultures that support organizational goals and strategies.
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Five Key Issues in Understanding
How Culture Forms Develops and Changes
A Case Study
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A. M. Best actions Adaptation assumptions AT&T basic behavior beliefs and values Bell System change culture change process chapter company's competitive conflict Coping core corporate culture create Crises crisis culture change culture-gaps Cummins decisions develop discussion effective efforts emphasis environment example executive existing feel firm ganization goals human impact important individual industry influence innovation Institution integration intrapreneuring involved J.C. Penney Jim Henderson Kilmann leaders leadership levels Levi Strauss Lincoln Electric loss lower-level employees major managerial Matt Holt ment merger norms operating organization organizational culture panies pattern percent performance perspectives planning problems Progressive Corporation R. H. Moos response result reward system rites of passage rituals Schein Search of Excellence shared beliefs shared understandings social strategy structure success symbols tion tive top managers transition tural ture Tylenol University York zation