Gender and Communication at Work
An up-to-date review of theory and research on how gender affects communication at work, it considers 'new' workplaces such as e-business and non-managerial work as well as cross-cultural dimensions and service sector work. The book encompasses a wide geographic perspective with research findings on a variety of business cultures.
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Gender and Communication Situations in the Employment Lifespan
Gender Communication and Organizational Boundaries Linkages and Violations
Gender and Communication Channels in Special Workplace Environments
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advisor analysis archetype of leadership behaviour bullying call centre call taker chapter CISs client communication channels communication styles computer-mediated communication construction context conversation conversation analysis CSRs cues Davidson deindividuation differences in communication discourse discussion dominant Eagly effects email messages emotional labour employees employment interviewing example executive face-to-face communication female archetype feminine gender and communication gender differences gender identity gender issues gender roles gender stereotypes global individuals influence interaction Internet interpersonal Jablin Journal leaders linguistic London male and female managerial masculine men’s negotiation non-verbal norms Olsson organizational communication organizational culture organizations outcomes participants patterns perceived performance perspective positions post-structuralist practices processes relations relationship Review Sage Sarah Savicki sexual harassment situation skills Social Psychology Society speech status stereotype threat strategies suggests talk Tannen task theory Vianen violation violence virtual teams Women in Management workplace Xena