General Services Administration: Actions Needed to Stop Buying Supplies from Poor-performing Vendors : Report to the Chairman, Subcommittee on General Services, Federalism, and the District of Columbia, Committee on Governmental Affairs, U.S. Senate
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50 percent According actions activities additional adequately Administration adverse Awarded to Vendors cause certifications Comments Commissioner commodity centers complaints complete considered continued contract award contract coverage contract requirements contractors customer agencies decisions defective delivery deny determine developed discussed documented earlier contracts effects emphasis ensure excessive existing failed falsely federal agencies fiscal five gsa's gsa's supply held histories of poor identified improper or illegal improve included indicated initiatives issued laboratory late least meet contract monitoring Vendor needs nine contracts obtain operations paint past performance percent performance on earlier poor performance poor quality poor vendor performance problems product quality purchase orders readily recommendations regions rejected responsible Results Reviews of Contracts sample Services Administration specific spent Study Reviews subsequent supply contracts terminate told valued Vendor D Vendor F vendors with histories wrenches