Generations, Inc.: From Boomers to Linksters--Managing the Friction Between Generations at Work

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AMACOM Div American Mgmt Assn, May 25, 2010 - Business & Economics - 256 pages
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Members of each generation share special signposts: collective experiences that influence our expectations, actions, and mind-sets. They also mold our ideas about company loyalty, work ethic, and the definition of a job well done. And now that five different generations are working together simultaneously—from Traditionals to Generation Y and beyond—it’s even more important to understand where everyone’s coming from. Written by two generational experts—who happen to be father and daughter—Generations, Inc. offers the perspectives of people of different eras, eliciting practical insights on wrestling with generational issues in the workplace. The book provides Baby Boomers and Linksters alike with practical techniques for: Addressing conflicts • Forging alliances with coworkers from other generations • Getting people with disparate values and idiosyncratic styles to work together • Running productive meetings in which all participants find value in each others’ ideas Generations, Inc. provides realistic strategies for all those managers, executives, and employees seeking to coexist, flourish, and thrive together...at the same time.
 

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Contents

Harbingers of Things to Come
1
The Elephant in the Python
19
CHAPTER 3 Managing Boomers
41
Signposts for Generation X
59
CHAPTER 5 Managing Generation X
79
Signposts for Generation Y
101
CHAPTER 7 Managing Generation Y
127
Signposts for the Traditional Generation
142
Signposts for the Linkster Generation
165
CHAPTER 11 Managing the Linkster Generation
176
A Model for Managing Across Generational Boundaries
188
Resolving Intergenerational Conflict
211
A QuickReference Guide to the Book
216
NOTES
235
INDEX
249
Copyright

CHAPTER 9 Managing the Traditional Generation
153

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About the author (2010)

MEAGAN JOHNSON is a generational expert and professional speaker.

LARRY JOHNSON is a corporate culture expert and professional speaker. Together, as the Johnson Training Group, their clients include American Express, Harley-Davidson, Nordstrom, Dairy Queen, and many others.

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