Getting through to people
Packed with dozens of amusing anecdotes & sample conversations, "Getting Through to People" shows you: how to get to others - even naturally shy or secretive people - to open up to you; the persuasive "feedback" technique that gets even the most stubborn person to see things your way; the secret to holding other people's attention; how to control the conversations with problem & overly emotional people; how to calmly & effectively communicate your ideas to both friendly & hostile groups; how to listen between the lines to determine what other people are really trying to tell you; plus much more!
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Drawing Out Peoples Thoughts
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