Good People, Good Practice: A Practical Guide to Managing Personnel in the New Primary Care Organisations

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Radcliffe Publishing, 2001 - Medical offices - 223 pages
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This guide to personnel management has case studies to illustrate common problems and dilemmas. It clarifies legislation and its application to primary care. This edition focuses more on issues of recruitment, discriminaiton and harassment.
 

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Contents

is there a vacancy?
12
The contract of employment
27
Disability discrimination
45
Harassment and bullying at work
55
Employee rights
69
Daytoday people management
93
Capability issues l l l
113
conduct
129
References
166
Sample prevention of harassment
187
Sample grievance procedure
207
Copyright

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About the author (2001)

Hilary Haman Fellow of the Chartered Institute of Personnel and Development, Member of the Institute of Healthcare Management and Sally Irvine Honorary Fellow of the RCGP, Fellow of AMGP and Member of the Institute of Healthcare Management; Foreword by Colin Hunter OBE, Chair, Scottish Council of the Royal College of General Practitioners and General Practitioner, Aberdeen

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