Good Practices and Innovations in Public Governance: United Nations Public Service Awards Winners and Finalists, 2003-2009

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United Nations Publications, 2009 - Business & Economics - 284 pages
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This publication provides an overview of 85 successful innovations in governance and public administration from 40 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of excellence in public service. The purpose of this book is to disseminate, through descriptive case studies, information about innovative practices by looking at the problem that led to an innovation; the solution that was designed and implemented to respond To The specific challenge; the actors and steps involved in the innovation process, and lessons learned.
 

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Contents

An Overview
1
Genesis Purpose and Scope of the United Nations Public Service Awards Programme
3
Success Stories 20092013
15
United Nations Public Service Awards Winners and Finalists
17
2009 Winners and Finalists
19
2008 Winners and Finalists
37
2007 Winners
129
2006 Winners
171
2005 Winners
197
2004 Winners
217
2003 Winners
243
Lessons Learned
273
The Impact of the United Nations Public ServiceAwards
275
Lessons Learned on Innovation in Public Governance
281
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