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GPO Revenues for Fiscal Year 1989
Billings to the Four Largest Agency Customers
Comparison of Actual Age Versus Useful Life
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agency customers analyzed areas awarded billing Bindery budget client Comments Congress congressional and agency contracting officers contractor performance Costs and Improve Council of Unions Customer Service delivery develop draft report electronic employees equipment established estimated Executive Information Executive Information System federal printing fiscal year 1989 focus groups GAO's goals Government Printing Office gpo leaders gpo managers GPO Should Reduce gpo's Customer gpo's eis gpo's future role gpo's in-house production GPO's operations GPO's printing gpo's procurement gpo's production gpo's top managers identified idle Improve Production Quality In-House Production Costs information systems Joint Council labor ment million moderately satisfied Offset Press paper waste percent performance management system performance plans plant printing needs Procured Printing Processes production operations Public Printer recommendations Reduce In-House Production responsible scheduling ship dates staff standards strategic planning process timeliness tion Title 44 waste and spoilage weekend overtime workforce planning