Gower Handbook of Library and Information Management
Raymond John Prytherch
Gower Publishing Company, 1998 - Language Arts & Disciplines - 411 pages
This Gower Handbook is an authoritative guide to both the traditional and newer aspects of library and information management. Edited by Ray Prytherch, it brings together the insight of a range of respected contributors, who offer advice on the management, storage, retrieval, analysis, marketing and delivery of information. The book begins with Part I analyzing the context and trends of the information world. In Part II, Strategy and Planning, the information environment is explored in more detail, with Chapters 3 and 4 presenting the main issues and principles of financial planning and strategic planning. Part III, The Service Infrastructure, looks at customer care, the role of performance measurement and research in service improvement, and the influence of copyright law in the delivery of information products to customers. Part IV, Managing Resources, includes five chapters on strategic management, information auditing, human resource management, preservation and disaster management. The last part of the Handbook, Part V, Access and Delivery, focuses on the potential of electronic systems with chapters on subject gateways and Z39.50, electronic publishing, intranets and new models of access and delivery. Each part of the Handbook begins with an introduction by the editor and the book concludes with a directory of organizations, including useful URLs, and a glossary. Flexibility and adaptability are crucial for information professionals if they are to maintain their skills at the right level to provide the services needed by both information-rich and information-poor. In this one book librarians from all backgrounds, information managers and officers, document and records managers, and network and Web specialists will find answers to a wide range of questions that confront them in their working day. The Handbook will become a standard reference on best practice for professionals and students. It will be of interest to information analysts, knowledge managers, and others, including publishers, involved in information maintenance and provision.
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definition and trends
The technological future an overview
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academic libraries activities archives areas Audit Audit Commission Brian Follett British Library catalogues CD-ROM chapter Charter Mark client collection Commission competition cost culture databases delivery disaster documents Dublin Core effective electronic publishing eLib ensure environment environmental scanning essential European Commission evaluation example funding gateways Group identify implementation important Information Centre information management information resources information services Institute internal Internet intranet issues JISC journal Leeds Metropolitan University librarians library and information Library Association library or information library service library staff London material measurement metadata National Preservation Office objectives organization organizational outsourcing particular performance problem programme public libraries relevant role sector skills specific strategic management strategic planning UKOLN University users World Wide World Wide Web