Great Health Care: Making It Happen

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J. Harrington, Eric D. Newman
Springer Science & Business Media, Dec 14, 2011 - Medical - 258 pages
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Great Health Care is enlightening and entertaining. It’s a must read for physicians, patients, health policymakers and administrators, and the interested public---anyone who wants to understand what great health care is, and how we might build it together.

The authors share their stories and motivations and the methods they have used to transform care for their own patients within their own practices and health systems. They thoughtfully explore how we got into this mess, how we can get out of it, and the barriers to making it happen.

“It is not only the impact of chronic diseases on our health and economy that draws us to this subject. It is the intriguing and rewarding potential for improving the status quo through redesigning how chronic disease care is provided and paid for.” (Timothy Harrington, MD)

"You can't do things differently until you see things differently." (Eric Newman, MD)

“We start people on the road to recovery, but the 12 weeks of cardiac rehabilitation is just the warm-up period. The really important part is what happens afterward.” (Richard Lueker, MD, Beth McCormick, MS)

“We believe the extra-ordinary efforts of our program coordinators are key to our clients’ wellbeing and our unusually low readmission rate.” (Kathi Farrell, RN, BSN, PHN, Kathleen Sullivan, RN, MSN)

“In real life, we are not usually given the chance to have a do-over. But we are given the chance to continuously improve. With the right skill sets, and the right partners, we can transform.” (Eric Newman, MD)


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Part1 Caring for Chronic Diseases How We Got into This Mess and Why We Need to Get Out of It
Part2 How to Effect Change in Health Care If It Doesnt Fit Use a Larger Hammer
Part3 Managing Chronic Disease You Cant Do Things Differently Until You See Things Differently
Part4 Success Stories Told by Champions Boldly Going Where Few Have Gone Before
Part5 Controversies in Redesigning Chronic Disease Care
Epilogue Join with Us

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About the author (2011)

Eric D. Newman, MD, received his Bachelor of Arts degree in Biology from The Johns Hopkins University, and his Medical Degree from The Pennsylvania State University College of Medicine, in Hershey, Pennsylvania. He completed an internal medicine residency at University of North Carolina (Chapel Hill) and a rheumatology fellowship at Geisinger Medical Center. During his medical school training, Dr. Newman was the recipient of a two-year NIH research grant. He has been on staff at Geisinger since 1988, and has been Director of Rheumatology since 1997. In 2002 he was appointed Vice-Chairman of the Division of Medicine. In 2006 Dr. Newman was named Director of the Clinical Trials Office for the Geisinger Health Care System. He is very active in clinical research, focusing on clinical trials and outcomes research in rheumatology. Dr. Newman developed and maintains the Rheumatology Diagnosis, Treatment, and Outcomes Database, which currently has information on 30,000 patients encompassing over 220,000 clinic visits.

Dr. Newman has played an integral role in the design, implementation, and monitoring of the Geisinger Osteoporosis Disease Management Program since its inception in 1996. The program includes published guidelines, bone density testing, and outcomes analysis, and it has received 3 national awards and generated 12 peer reviewed publications. He developed the Geisinger Mobile DXA Program, which brings state-of-the-art osteoporosis risk assessment directly to the primary care site. Over 3,500 DXAs are performed yearly in the Mobile Program. In addition, he is a physician leader in the Advanced Access Program and is nationally recognized for his pioneering work in process redesign to improve access to care for patients with rheumatic diseases.

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