Groupware: computer support for business teams
As the "personal computer" expands into the "interpersonal computer", this ground-breaking book shows how groupware can revolutionize the task-focused deadline-driven work of business teams.
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CURRENT USER APPROACHES
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THE OUTLOOK FOR GROUPWARE
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add-ons AT&T audio become business teams Chapter collaborative systems commercial communication through computers companies competitive computer conferencing computer support computer-supported teams conference cost create customers decision support systems departmental computing difficult Doug Engelbart efforts electronic mail electronic meetings emerge Engelbart environment equipment example existing expert system face-to-face meetings full-motion video graphics Group Writing groupware applications groupware market groupware products hardware hypertext ideas IFTF important industry ISDN J.C. Penney Jacques Vallee LANs major marketplace ment Nonhuman Participants nonusers organizational personal computers POSSIBLE PITFALLS potential users problems products and services prospective users puter ROBERT JOHANSEN Screen Sharing sell softer software specific Stefik structures success stories systems capable team members tele teleconference teleconferencing telephone Teletraining tems Text filtering tion understanding user organizations users and vendors video teleconference voice mail workstations WYSIWIS