Groupware and teamwork: invisible aid or technical hindrance?

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Claudio Ciborra
Wiley, 1996 - Business & Economics - 240 pages
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This first international study of companies using groupware in a variety of sectors recounts the subtleties of managing/controlling technological innovation, and shows how complex and varied is the set of ways through which companies try to learn about the use of technology. Covered are topics such as the goals of introduction of groupware systems, the business and organisational contexts, the implementation process, problems in usage, changes in the work organisation and impacts on the business.

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Contents

RD AND MARKETING
3
THE SOFTWARE INDUSTRY
9
Organizational Change around
23
Copyright

6 other sections not shown

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About the author (1996)

Claudio U. Ciborra is Professor of Information Systems at the London School of Economics. He is a leading researcher in the areas of information systems, management, and strategy. Affiliated to many leading European universities and research centres, he has conducted several international projects
studying the impacts of IT on organizations. Author of many books on this topic, he is also widely published in the related fields of institutional economics, strategy, and organization theory.