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THE IMPORTANCE OF ORGANIZATION 17
WRITING A SOFTWARE REFERENCE MANUAL 25
WRITING A SOFTWARE USER MANUAL 49
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active voice alphabetic analysts appear back matter BEGIN statement Buffer CALL Statement callouts catalogs CHRISTINE BROWNING clause COBOL COLUMN number command compiler consists constant data entry data item data-name declare Descending SORT Statement disk DISPLAY statement EMPLOYEE-ID END statement error messages example Figure File Executive file type front matter functions hyphens I/O routine illustration important indefinite pronoun input character input/output italics font item to column module-number MOVE statement operating system Order Paragraph Head organization OURLANGUAGE OURREPORTER OURSYSTEM outline output processing programming language Programming Language Reference pronoun readability readers referenced release date restrictive clause RETURN Statement revision record Segmented allocation sentence sequential record files software manual software product software reference manual software technical writer software user manual specific statement numbers structure text structured subfiles Subroutine calls SYNTAX SUMMARY System Reference Manual system signals table of contents terminal screen tion unbalanced paragraph head word write-up writing