Guide to Library User Needs Assessment for Integrated Information Resource: Management and Collection Development
Applicable for all types of libraries. Needs assessment can be defined as the process of using one or more techniques to collect and analyze data on library users or potential users. The guide includes the methodology and techniques for carrying out needs assessment projects, ranging from short-term assessments to long-term research or comprehensive collection assessments. Various types of data, techniques, and methodology are described, as are associated pointers and pitfalls.
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II The process for developing a needs assessment project
Types of assessment data that may be useful
IV Scenarios for user needs assessments
V Pointers and pitfalls
World Wide Web Resources
activities allocation American Library Association analysis Analyze baseline brary cerning circulation statistics Citation analyses collection development collection statistics conducted consortial correlation counts data concerning data gathering data types database define demographic data describe direct user input document delivery electronic information electronic resources environment evaluate external faculty focus groups Gate counts goals half-life Identify ILL data impact impact factor in-house indicate information needs information resources Integrated library systems interlibrary loan interviews journals lection library users library's mailing materials budget mation ment methodology OCLC Online surveys outcomes overall patrons patterns performance measure Possible needs assessment questions Randomly timed surveys relational database reshelving RLIN sample secondary data serial sources specific spreadsheet staff statistically valid strategic plan Surrogate data SWOT analysis techniques tion titles Total quality management types of data user groups user needs assessments user population user survey valid statistical variables veloping