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what it is and why it is needed
Problems and planning
Designing the organization
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ambulatory basic basis benefits budget building capitation rate chief executive committee consumer contract copayments cost coverage decisions develop doctors employees enrolled population enrollees evaluation expenses facilities factors federal fee-for-service feel funds going group-practice prepayment Guam health education health maintenance organizations health-care delivery system HMO concept HMO management HMO's hospital important income increased individual industry insurance companies interested internist involved kind legislation long-range management staff market research marketing staff Medicaid medical centers medical director medical school medical staff Medicare meet ment national health insurance nurse practitioners objective ongoing operation organiza orientation patients percent person personnel physi physicians planning postgraduate education practice practition prepaid problems profes professional public relations recruiting responsibility result semivariable service area single-party soft money specialties staffing patterns success sumer tion top management underwriting utilization