Handbook of Public Information Systems, Third Edition

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Christopher M Shea, G. David Garson
CRC Press, Mar 10, 2010 - Political Science - 520 pages
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Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This evolution has elucidated many issues that public sector managers face as they wrestle with the information age. Completely revised and updated, the third edition addresses all aspects of public IT projects while emphasizing a common theme: Information technology initiatives are neither simple nor routine. These initiatives carry substantial implications for democratic values, policy development, strategic planning, and the mobilization of human capital.

The third edition provides further insight into significant issues such as:

  • Network governance
  • Cross organizational integration and operability
  • Enterprise architecture design, development, and management
  • The impact of information technology on government service delivery

With articles contributed by experts in the field, the coverage includes 21st century public information systems, modern IT needs, and the development of e-governments. The book examines the growth and use of information technology within and among government agencies and organizations. It examines current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users.

The more we learn about e-government and e-governance issues, the more it becomes apparent that the interrelationships between political environments, organizational environments, and technological capabilities are often difficult to summarize and predict. As the field advances, our understanding of the complexity of the relevant issues increases, and more guidance becomes available to administrators. This book puts you on the path to a better understanding of the issues and successful implementation of IT projects.

 

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Contents

Chapter 1 An Introduction to Public Information Systems
3
A Historical Timeline
7
POLICY ENVIRONMENTS AND ISSUES
27
The GW Bush and Obama Administrations 20012009
29
The Development of Online Official Information Services 19852009
51
Possibilities and Experience
67
The Inevitable Clash of EGovernance and Informational Privacy over Online Court Records
89
Chapter 7 Intellectual Property for Public Managers
103
The Contribution of Organizational Change Collaboration and Leadership
273
Chapter 18 Strategies for Managing Health Information Technology Projects
289
Chapter 19 Management Applications of Statistical Analysis Software
305
A Case Study of the Capital Wireless Integrated Network
319
ORGANIZATIONAL RESEARCH
339
Chapter 21 Implementing Virtual Collaboration at the Environmental Protection Agency
341
Looking beyond Technology
353
Virtual Locals and Cosmopolitans and the Social Production of Segregated Academic Community
371

An Overview of Forensic Considerations in Incident Resonse
121
Chapter 9 The Development of Electronic Journal Infrastructure
133
Consequences and Aftermath of the Bush Era
149
POLICY RESEARCH
169
The Experience in the United States
171
Chapter 12 An Assessment of the Value of County Web Sites in New York State
187
Creating an Information Chain Reaction with Neighborhood Information Systems
211
ORGANIZATIONAL ISSUES AND MANAGEMENT APPLICATIONS
231
Is Public Administration Relevant?
233
Chapter 15 Electronic Data Sharing in Public Sector Agencies
249
Addressing Changing Demands
261
PERFORMANCE REPORTING
385
Chapter 24 Transparency and Analysis in Public Budgeting
387
Chapter 25 Performance Reporting Requirements for Information Technology and EGovernment Initiatives
413
Examining Municipal EReporting
431
Chapter 27 The Challenges of Integrating Disparate Performance Data on a Governmental Web SIte
443
A CrossCountry Comparison
455
CONCLUSION
481
Clarifying Concepts and Testing Models
483
Index
489
Back cover
503
Copyright

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