Handbook of Quality Management in Behavioral Health

Front Cover
George Stricker, Warwick G. Troy, Sharon Shueman
Springer Science & Business Media, Dec 31, 1999 - Psychology - 410 pages
For the first time in history, behavioral health providers are expected to understand and participate in activities intended to access and improve the quality of services they provide. This handbook is designed as a general resource in the field of behavioral health quality management for a very diverse group of readers, including graduate and undergraduate students, payors, purchasers and administrators within managed care organizations, public sector service system planners and managers, applied health services researchers and program evaluators. This volume provides a comprehensive context for the development of quality management (QM) in health services - behavioral health in particular - as well as an overview of tools, techniques, and programs reflecting QM in practice. It also offers perspectives on both internally- and externally-based QM activities.
 

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Contents

The Changing Health Services Environment and Its Impact on Quality
3
Chapter
6
Chapter
15
Chapter 3
33
Information Management for Clinical Decision Making
53
Chapter 5
95
Provider Profiling as a Quality Improvement Tool
111
Chapter 7
129
Chapter 11
193
Chapter 12
217
Chapter 13
237
Using Practice Guidelines for Quality Improvement in the Treatment
265
Chapter 15
279
Chapter 16
297
Chapter 17
317
Legal and Quality of Care Issues for Providers in Managed Behavioral
333

Chapter 8
145
Chapter 9
157
Quality Management Practice Issues in Behavioral Health Groups
171
Chapter 19
357
Chapter 20
375
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